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FAQ by MGMA Residents

Frequently Asked Questions by Madison Green Homeowners

Here are some brief answers to frequently asked questions by MGMA homeowners.  For more details and clarification, please contact the Clubhouse (561-793-1715).

Q1.  How much are the MGMA assessments, and is it monthly or quarterly?

A1.  The MGMA quarterly assessment is $330.  The payments should be mailed with your coupon to the BB&T lockbox (see  coupon book for details).  There are also instructions with your coupon book on how to set up automated bill pay.  For more information, visit the home page of the Madison Green website at www.madisongreen.net.  Your payments must be received by the MGMA on or before the 30th of the month of that quarter to avoid late and administrative fees.  Be aware, that in addition to the Master Association, each Village has their own Village Association.  Please contact your Village Management Company for their information.  NOTE:  If you mail in your payment, please allow more time, as the postal service may delay the timely arrival of your payment.

Q2.  I just moved in.  What do I do to gain access to the Clubhouse?

A2.  For the Master Association, you need to come into the Clubhouse to pick up an access card application.  You will need to fill it out and bring the original to the Clubhouse during office hours, between 8 am and 5 pm, Monday through Friday.

If you have just purchased a house, you will need to bring in your warranty deed, and the driver’s license for anyone applying for a card.  Only those on the warranty deed, significant other of the homeowner, and dependent children 16 years or older living in the home are eligible for resident cards.  If your name is not on the warranty deed, the address on your driver’s license must have the Madison Green address.  The first two cards are free, and each additional card can be obtained for $10, which must be paid with a check, money order, or credit card (credit cards are only accepted during office hours).  Cash payments are NOT accepted.  Please note that everyone 16 years of age and older will need a resident card.  This application must be signed by the MGMA Property Manager.

If you are a new renter, you will need to call your Village Management Company and ask them to email the office a copy of your rental agreement.  Only the people listed in the lease agreement are eligible for a Clubhouse access card.  The cost of each card is $10 and can be paid by check, money order, or credit card (credit cards are only accepted during office hours).  Cash payments are NOT accepted.  This application must be signed by the MGMA Property Manager.

Q3.  How do I get a new gate clicker or change the number in the call box?

A3.  The individual Village gates are managed by your Village Management Company.  Please contact them for any gate issues.

Q4.  I just want to paint my houseWhat do I have to do?

A4.  Painting the outside of your house (even the “same” color), as well as any changes to landscaping, fences, etc. require an ARC.  Please see the ARC section of the website for the ARC application and the MGMA ARC Rules and Guidelines.

Q5.  How much are the dues for my Village, and how often are these payments due?

A5.  The dues vary between each Village.  You will have to contact your Village Management Company for the exact amount and the date that payments are due.

Q6.  Can I drop off my Village payment at the MGMA Clubhouse?

A6.  No, the Clubhouse is only responsible for Madison Green Master Association payments.  Please contact your Village Management Company for information pertaining to your Village payments.  You can locate your specific Village Management Company by visiting the section of the website “Other, Madison Green Villages, Village Managers”, or by calling the office (561-793-1715).

Q7.  I’m having a guest stay with me for an extended period of time.  What can I do so they have access to the Clubhouse without me accompanying them each time?

A7.  Your guest must be an out-of-county (Palm Beach) resident and have identification (i.e. Driver’s license or Passport) to gain access to the Clubhouse without being accompanied by a Homeowner.  Guests can be put on a guest list for two (2) weeks at a time.  The Homeowner must accompany the guest to the Clubhouse the first time to arrange for them to be added to their guest list.  The guest will have to show identification each time he/she comes to the Clubhouse.  It is also important for your guest to know your Madison Green address, as they will be required to be signed in each time they visit.  If a guest is staying for more than two (2) weeks, the Homeowner may email the office at the end of the two (2) week period (madisongreeninfo@madisongreen.net) to request an extension of the time period.  Guests of a homeowner that reside in Palm Beach County must be accompanied by the Homeowner at all times during their visit to the Clubhouse.  Guest of a homeowner residing in Palm Beach county may NOT use the gym at any time.  Out-of-county guests may use the gym during limited hours.

Q8.  Is it possible to rent out the Patio room?

A8.  Yes. The fee to rent the Patio is $150, plus a $200 deposit that will be returned after the party if the room has been restored to the pre-party condition.  There is a 40 person limit, and rental of the Patio does not give the Resident and their party guests’ access to any other part of the Clubhouse other than the Patio and the pool.  The room is rented for three (3) hours.  The time frames are:  8 AM – 11 AM, 12 PM – 3 PM, or 4 PM – 7 PM.

Q9.  When I rent the Patio, do I get any additional time before or after the event for set up and clean up?

A9.  You are allowed 30 minutes before an event to set up and 30 minutes after the event to clean up and return the room to the pre-party condition.  If you need more time before the event to set up or after the event to clean up, be advised that the Patio is still open to residents and the MGMA is not responsible for any damages or losses that you may face.  Cleaning supplies will be provided to you after the event is over.

Q10.  Is it possible to have an event at the ballroom across the street?

A10.  The ballroom across the street is owned and operated by the MG Golf Course.  The MGMA has no affiliation with the MG Golf Course.  Please call the MG Golf Club (561-784-5225) for more information.

Q11.  Is it possible to have an event at MarBar?

A11.  The MarBar is owned and operated by the MG Golf Course.  The MGMA has no affiliation with the MG Golf Course.  Please call the MG Golf Club (561-784-5225) for more information.

Q12.  What do the Madison Green Master Association quarterly assessments cover?

A12.  Your HOA fee covers a variety of things.  It covers the landscaping and irrigation of medians and common grounds along Crestwood Boulevard, the maintenance of the 22 lakes and preserves, the maintenance and upkeep of the Clubhouse including:  the landscaping, the spa, the children’s pool, the temperature controlled swimming pool, the basketball and tennis courts, the gym, the staff salaries, and the basic Comcast cable for your home.

Q13.  Can my child use the gym with me?

A13.  Children must be over of the age of 16 to use any of the gym equipment.

Q14.  My child went to the Clubhouse with my card and was denied access.  Why?

A14.  Each person entering the Clubhouse must have and use their own access card.  You may not use the card of another family member.  To receive a Clubhouse access card, the resident must be at least 16 years old.  Please see the Clubhouse rules section of the website for more information.  Only persons over the age of 18 may bring in guests to the Clubhouse.

Q15.  I lost my access cardCan I still use the Clubhouse?  How do I get a new one?

A15.  Yes, you can still use the Clubhouse until you find your card, or purchase a new card.  You must sign in at the front desk each time you enter the Clubhouse, and provide proper identification, if you do not have your card.  You can purchase a new access card at the front desk.  To do this, you must provide the staff with your driver’s license.  The fee per card is $10 which must be paid with a check, money order, or credit card (credit cards are only accepted during office hours).  Cash payments are NOT accepted.

Q16.  Can I bring a trainer, tutor, etc. to the Clubhouse?

A16.  Yes.  You obtain and fill out a “Hold Harmless” agreement and bring a copy of the first page of your Homeowners or Renters Insurance.  This agreement has to be signed by the MGMA Property Manager.